Google NewsVirtual currency firms in New York will have to follow new customer service obligations, state's financial watchdog says  The BlockNew York sets customer service standards for virtual currency entities  CointelegraphThis bank tested 90 uses for AI before choosing the top 2—and they benefit customer service and productivity  FortuneHow NICE is using AI to improve the online customer-service experience  Business InsiderNew Hong Kong scams using bogus online customer service staff net HK$190 million  South China Morning PostMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftAmazon axes more than 100 customer service managers  FortuneWhat Is Customer Service? Definition & Best Practices  ForbesDFS Superintendent Adrienne A. Harris Issues New Guidance Regarding Virtual Currency Customer Service ...  DFS.NY.gov


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